You download your statement of account via the web. You don’t have to manually input your login credentials when accessing Prospa from the web. Simply use a QR code to log in via your mobile app.
A step-by-step guide on how to download your statement of account of account via web
- Login to your Prospa account on desktop
- Click the ‘Manage’ button
- Tap on ‘Statement’ on the navigation bar
- Select the ‘Date Range’ and tap ‘Apply’
- Select on ‘Export Data’
Your statement will be downloaded to your desktop. 😊
Frequently Asked Questions –
How do I get a copy of my account statement?
It will be downloaded in PDF and saved on your desktop.
Is there a fee for using the QR code login?
No, it is free.
How many times can I download my account statement in a day?
There’s no limitation to this. However, we advise you to select specific timelines on your account history.
How far back can I download my statement from the account?
You can get your statement of account from 3 months back. If you’d like to request later dates, kindly send an email to kyc@getprospa.com.
Do you have additional questions?
If you have any questions or suggestions, I am more than happy to hear from you. Simply send me an email at hello@getprospa.com
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